1) Plans are based on completed work
Tensor Admin plans scale with the work Tensor completes for you: credits each month, one for each finished run, automations running at once, and users. Requests by email and in the app are part of every plan. Billing is monthly, or yearly with two months free.
Plan Monthly Credits a month Running at once Users Support Starter $149 / mo 300 3 2 Email support Operator $399 / mo 1,200 10 5 Priority support Operations Team $999 / mo 4,000 30 15 Priority support + setup call Enterprise Custom Custom Custom Custom Named contact 2) Monthly credits
A finished run costs one credit, with everything inside it included. Repairs, and runs that fail, stop, are declined or find nothing to do, cost nothing. Monthly credits reset each billing month. You do not need AI-provider accounts or API keys.
3) New automations
Starter includes 10 new automations a month, Operator 30 and Operations Team 80, and every plan adds 10 more in your first month. Each one beyond that is 5 credits. Fixing or changing an automation is always free: building is the biggest part of the work, and after that Tensor checks each run, fixes it when something breaks or changes, and brings you anything that needs you.
4) No surprise bills
When your credits run out, work pauses until you add extra credits or your monthly credits reset. Choose how many, at least 25: $0.40 each on Starter, $0.30 on Operator and $0.20 on Operations Team. Each purchase lasts 90 days. Starter uses up to 900 credits a month and Operator up to 3,200; past that, the next plan costs less.
5) What to review in Billing
- Your current plan, renewal state, and any scheduled plan change
- Monthly credits left and when they reset, and each purchase of extra credits with when it expires
- Recent finished runs
- Receipts for failures and unexpected stops
6) Compare the plans in full
The pricing page has the full plan comparison and billing FAQs.