Can Tensor act without my approval?
Tensor checks with you before it sends or changes anything. If you set limits it can work within, routine work inside them goes ahead without asking each time. You decide where that line sits.
Who can see our data?
Your data stays yours: encrypted in transit and kept inside your workspace, separate from every other workspace. The AI services that do the work process it only for that job. You can delete supported records there. Demo data is kept separate from your real records.
Do you store our logins and passwords?
Gmail, Google Calendar and Google Sheets connect through Google sign-in, so Tensor never sees that password. Any sign-in details an automation needs stay hidden from people in your workspace and from the AI doing the work.
Can we delete our data and control retention?
You can delete supported records from your workspace. A job’s working content, including any email it read, is deleted 30 days after it finishes. Its steps and result stay for as long as the workspace does. Enterprise terms are agreed with you.
What record do we get?
Every job leaves a record of what started it, each step, the approvals and how it turned out. Each automation keeps earlier versions you can go back to. Admin changes are recorded too: who changed what, and when.
Where is our data processed, and what about GDPR or a DPA?
Advertising and site analytics are on only if you opt in. We keep basic first-party records of how visitors arrive. Tensor is a service we operate. We review sub-processors and data-processing terms with you before an Enterprise agreement.